Close to the customer, even online: The new HIWIN online portal
Offenburg – The online and offline worlds are growing ever closer together. The linear technology specialist HIWIN has reacted to this challenge by relaunching its company website. In addition to the personal consultation customers are familiar with, the HIWIN online portal now acts as an additional source of support, from the initial idea right through to the finished product.
Thanks to the revamped web design, the site provides a whole new user experience. On the one hand users can select the product they’re after quickly and easily, and on the other adapt it to their individual needs in advance using the configurator. For more complex matters, the new calculation tool lends a helping hand and automatically identifies the suitable product solution based on customer-specific application data. Alongside extensive engineering documentation, assembly instructions, technical data sheets and CAD models are available to download around the clock in all common exchange formats.
Registered users enjoy an additional benefit: Items can either be ordered directly or saved in their personal customer area. Here, specific information on pricing and delivery times can be viewed. What’s more, individual projects and orders can be conveniently stored and managed with great simplicity. “A modern way of accessing modern products. Drive technology has never been more enjoyable!” (Werner Mäurer, Managing Director).